AWS Group extending the life of customer assets

Responding to economic uncertainty more customers opting for Maintenance & Repair rather than, buy new.

Worcester, UK - October 2011: Many companies under the pressures of the current economic downturn are looking at their equipment and are deferring that decision to buy new, opting instead to keep the older legacy equipment going for longer. In some installations this decision can be for as long as another 20 years where government and government agencies are affected by the current round of spending cuts.

AWS report that MRO (Maintain, Repair, Overhaul) is increasing and they have been involved in several new inquires about extending the life of asset and over the last couple of years the proportion of MRO work has increased across the group and now represents about 12% of their revenues, up from about 6.5% in 2009.
Extending life of asset is not a straightforward decision and several aspects have to be considered when making this decision particularly in the specialist area of electronics that AWS operate. The obvious one is of obsolescence of component parts, quickly followed by loss of knowledge, in some instances original OEMs are no longer trading and information on specifications and test procedures is lacking requiring AWS to reverse engineer in some applications.
Comments Mike Berridge, Director of Business Improvement at AWS Group: “Our Whole Life Support strategy epitomizes the Group’s dedication to customer service and technical excellence.

More and more, customers are seeking complete solutions when looking to outsource. We have gone from being just a contract manufacturer to providing services at product development stage to end of life and in particular MRO. Our skills in electronic engineering, procurement  and project management that serve us well in these traditional areas are now proving valuable at a time where our customers are restricted with capital spend and are seeking cost effective solutions to asset management.” 

AWS operates in a wide range of industry sectors and the MRO operation is no different, with AWS providing product support in such diverse arenas as mining equipment, satellite systems, medical equipment, road & rail infrastructure and vending equipment.

AWS service in MRO covers the following

  • Dedicated repair facilities with expert engineers for both current and legacy equipment
  • Repair services for non AWS product including now defunct  original manufacturer equipment (OME)
  • Refurbishment to “as-new” standards, including upgrades
  • Obsolescence management
  • Reverse engineering, particularly with respect to legacy equipment
  • Experienced in managing MRO outsourcing and TUPE transfer