AWS MRO Centre Excels in Project for High-Profile Defence Customer

‘Leading the way in MRO services’

Newcastle-under-Lyme, UK – October, 2017: AWS, one of Europe’s leading Specialist Electronics Manufacturing Services Providers, has recently carried out extensive rework of a complex radio unit for a high profile global defence client, at its dedicated Maintenance, Repair and Overhaul Centre (MROC) in the UK.

The multifaceted project was handled by AWS’ expert MRO team, whom demonstrated a clear aptitude for excellence during the entire rework process.

Beginning with a survey of all units, identifying the parts in need of replacement, the team compiled material and labour cost models in order to supply a competitive quotation for customer approval. Following the receipt of a Purchase Order, the replacement parts were ordered and the custom tooling refurbishment process commissioned. Items were then stripped down for repair, and sub-assemblies removed, ensuring all stripped-out material was disposed of using controlled waste processes. As purchased parts were delivered, the sub-assemblies were rebuilt and tested, followed by a rebuild of the full assemblies. The MRO team were then able to carry out a function test to the customer specification. Finally, custom made packaging and labelling was created, and following a detailed inspection and package of the full assemblies, the radio units were delivered back to the customer within the required project timelines.

Communication with the customer throughout the project was key to understanding and exceeding the expected standard of refurbishment, scheduled deliveries and costs. As a result, a strong relationship was built with the customer and the project continued over a nine-month period, starting with 50 units and finishing with 1500 units completed. The outstanding workmanship and positive relationship developed with the customer is sure to create more opportunities in the future, and AWS look forward to the prospect of working again with this global leader in the defence industry.

Paul Deehan, CEO, comments: “We have worked for ten years in the area of MRO. This project, along with many others over the period, featured refurbishing and upgrading end-user equipment that was not initially manufactured by AWS Electronics. As a company, we support through-life MRO for a high number of our current customers, but we also have a dedicated area supporting MRO for any potential customers where we did not build the original equipment. This project had critical timelines and I was delighted to see that our dedicated team completed the full project ahead of timescale.”

Working with both current and legacy equipment, AWS’ MRO capabilities span a range of technologies and sectors, specialising in repair services, refurbishment to ‘as-new’ standards, obsolescence management, alongside reverse engineering and more. The dedicated MRO team are highly skilled in electronic engineering, procurement and project management, and with these skills and experience, provide an unrivalled service to customers. Any companies wishing for support in these areas, please contact Katie Walker, katie.walker@awselectronicsgroup.com.